Customer Satisfaction Survey

 

Name: Phone:

Email:

City:  State:

Host Site Attended:

 

PLEASE RATE THE FOLLOWING ON A SCALE OF 1 TO 10 (1 BEING THE WORST AND 10 BEING THE BEST). FEEL FREE TO MAKE SUGGESTIONS. PLEASE EXPLAIN ANY RATING BELOW 7.

 

1. YOUR EXPERIENCE WITH THE FOOD ORDERING PROCESS

 1    2    3    4    5    6    7    8    9    10 

 

2. YOUR EXPERIENCE AT THE HOST SITE (WHERE YOU PICKED UP YOUR FOOD)

 1    2    3    4    5    6    7    8    9    10

 

3. QUALITY OF FOOD RECEIVED

 1    2    3    4    5    6    7    8    9    10

 

4. CONDITION OF FOOD PACKAGING

 1    2    3    4    5    6    7    8    9    10

 

 

PLEASE ANSWER THE FOLLOWING:

 

5. WHAT IS YOUR FAVORITE BOX?

6. WHAT IS YOUR LEAST FAVORITE BOX?

7. WHAT IS BEST FOOD ITEM YOU'VE RECEIVED? 

8. WHAT IS THE WORST FOOD ITEM?

9. DO YOU THINK THE BOX PRICES ARE A GOOD VALUE?  YES   NO

10. WOULD YOU RECOMMEND GREAT FOOD FOR ALL TO A FRIEND?  YES   NO
     WHY OR WHY NOT?
 

11. DID YOU ORDER VIA THE WEBSITE?  YES   NO

12. WAS THE WEBSITE EASY TO NAVIGATE?  YES   NO   N/A            

13. WILL YOU ORDER VIA THE WEBSITE AGAIN?  YES   NO   N/A           

14. ANY SUGGESTIONS TO MAKE THE WEBSITE MORE USER FRIENDLY?

 

 

15. ADDITIONAL COMMENTS: